Question 1

Is repairing PDFs really free?

Accepted Answer

Yes, usage is completely free. No registration required, there are no hidden costs and PDFs are created without watermarks. For more information visit: ilovepdf.com/en/help/security

Question 2

Are my files stored after upload or deleted automatically?

Accepted Answer

All files you upload are protected throughout the entire process. They are exclusively used to create your desired output file (e.g. PDF) and all data is always transmitted encrypted.

If you do not delete them manually, the system automatically and permanently deletes your files after a maximum of 2 hours. Third-party access is therefore excluded. There is no permanent storage. For more information visit: ilovepdf.com/en/help/legal

Question 3

How does repairing a damaged PDF file work?

Accepted Answer

Upload the damaged PDF and iLovePDF automatically analyzes the file structure. Missing or damaged objects are reconstructed and unreadable areas stabilized. In the end, you receive a repaired, as complete as possible version of the PDF for download.

Question 4

What types of PDF damage can be repaired?

Accepted Answer

Typical issues like damaged headers, missing page references, broken XRef tables, or interrupted saves can often be fixed.

PDFs that were corrupted due to transmission errors, crashes, or damaged scanners can also be restored. Severely damaged files may not always be fully recoverable but can often be partially opened.

Question 5

Does the "Repair" function also work on mobile, tablet, Mac or PC?

Accepted Answer

Yes, you can use the Mobile App on your phone for free at ilovepdf.com/en/mobile (iOS / Android). The tool also works directly in the web browser on your phone and tablet.

Another option is to convert your documents offline , meaning not through the online service but locally on your device. This option is available for Mac and Windows: ilovepdf.com/en/desktop You can also download the iLovePDF app from the Microsoft Store.

Question 6

Can I repair a password-protected PDF?

Accepted Answer

Only if you know the password. Enter the password during upload so iLovePDF can decrypt and repair the document. Password-protected PDFs without a password cannot be processed for privacy reasons.

Question 7

Can the repair fully recover lost content?

Accepted Answer

It depends on the extent of the damage. iLovePDF can often greatly improve the structure, readability, and available objects. However, if content is physically missing or damaged, the tool cannot "invent" it, only reconstruct what is still there.

Question 8

Why can’t my PDF still be opened after repair?

Accepted Answer

If the file is severely corrupted or essential structural data is missing, no software can fully restore the content. iLovePDF provides the best possible repaired version in these cases – sometimes only individual pages or fragments are usable.

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Broken PDF? Restore faulty PDF files & make them readable.

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